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FAQ

Shipping, Delivery Times & Parcel Tracking

Boomers is based in West Australia. We use the Australia Post eParcel system and Fastway Couriers depending on your delivery address. The time between ordering and receiving your items depends on the day you order and the shipping address. If you live in WA, you should receive your parcel in 1 to 2 business days. If you live in the Eastern States, please allow 5 to 7 business days. A parcel tracking message is sent to your email address as soon as your Boomers products are dispatched.

Returns Policy

As per our 100% guarantee, if for any reason you are not completely satisfied with our products, we will give you a full refund or replace the item with no fuss. We remain responsible for the items whilst they are in transit. If on receipt of your items there is a damaged pack for example, we will ask you to take a photograph and send it to us. Please do this within 7 days of receipt of your item. If we require any items to be be returned to us, we will email you a return address label. You can then pack the items to be returned securely, attach the label, and take it to your nearest post office. There will be no cost to you for shipping back to us. Once we receive the goods in perfect condition, we will refund the money directly to the credit card account that you used to pay for the goods.

I am interested in becoming a Boomers stockist...Is this possible? How do I do this?

Yes there are many Boomers stockists!
Please contact us for a wholesale pricing and further information.

Security & Privacy

Our store page uses 128 bit SSL encryption so that your credit card details are safe and secure. We respect your privacy and personal information and will not share it with anyone else.

Currencies

All amounts listed on this website are in Australian Dollars (AUD) and are inclusive of GST where applicable.

Information Provided

All the information provided is intended as general guidance only, you should consult your medical practitioner, dietitian or health professional for advice that is specifically for you, especially if you have any medical condition or are having medication, therapy, surgical treatment or medically recommended dietary restrictions.

Copyright

All material provided on this website is copyright protected and is to be used for personal reference only and is subject to change without notice.